Frequent questions and help
How does fotopunto works?
Fotopunto.com terms of use¿What does TFP stands for?I want to be a model, what do I have to do?Have you had some problem with another user?How are the profiles ordered in the listings?Are you thinking on using this web for pornography, prostitution, fraud or sexual matters? Read this, it will be of your interestThe public profiles
How do the stars work?Why my stars have changed?¿What's the logo?What's the profile photo?¿What's the public profile?¿What's my profile code?The user registration
I'm under 18, can I signup?¿How do I sign-up as a new member?¿What if my activity or my company does not fit any of the profile types?Can I have more than one profile?I've made the registration proccess, but I don't know how to continue¿Why is my registry validation pendant?Requirements for companies when choosing the registration emailrequirements for the choosen email if you have a web pageWhat's the emergency email?What if the registration confirmation email does not arrives?The user login
¿How do I login in my account?¿Have you registered some time ago, and you don´t remember your account login?What if I remember my email, but it doesn't exists at this time, or if I've lost access to it?Managing your profile
How do I change my photos, read my messages and so?How do I change the information on my profile?About the information and photos you publish in your public profile¿What's the meaning of activating and deactivating my public profile?How works the function to hide your public profile to search engines?¿How to place my company on the map?How do I change my email address or my password?How do bookmarks work and what they are?What are and how do work the opinions?How do I cancel my account?Is the old web address of my profile still working?Your mailbox
How do the unwanted messages work?What about spam?The staff picks and the featureds
What's the featured profiles, and how can I get in there?The popular photos
What are the popular photos and how are they choosen?¿Why my photo has disappeared from populars?The photos in your profile
What's about the nude photography?What's the best format to uplad photos?What about the image rights of my photos?Can I upload photos without the permission of the author or the people appearing in them?¿How do photo galleries work?Can others download my photos?Photo uploading terms¿What does it means that some of my photos are low in resolution?Identity verification
What's the identity verification?It's mandatory to verify my identityWhat are differences between the certification and the identity verification?About the mandatory identity verificationThe user certification
What's a certified profile?How to obtain the certificationCan I get certificated if I'm not a company or a self-employed?The noticeboard
What's the noticeboard?Who will see my ad?How can I place an ad in the noticeboard?Does my ads disappear if I quit my premium account?What are the blue ads in the noticeboard?Locations database
What are the locations?How do I add my locations to the map?Can everyone find the locations I upload?Can I make my locations invisible to the others and avoid their publication?Can I make my photo studio to rent appear on the locations map?We're a locations agency, can we upload our locations here?What are the managed locations?Premium accounts
What's the premium account?Payments via Paypal
Is it safe to pay via Paypal?How does Paypal works?Why do I have an additional charge from Paypal in my bank account?Create your web
What's my web address?Customize your web addressUse your own .com domainHow to obtain my own domain name?How to link your domain with your profile?Get help on configuring my domain's DNS recordsWhat are the presets?Other common questions
Where can I find a reference document for image and author rights?
haven't find answers on the help above?
Your question it's very likely to be already answered in the frequent questions list above. If you don't find an answer there you can ask us directly, but be patiente!
In accordance to the spanish Law "Ley Orgánica de Protección de Datos 15/1999 (LOPD)", we inform you that all the information, photos and any other documentation you write in the forms from the Fotopunto web pages, or that information you provide us by any other method, will be kept safe as the Law requires, in the file named "FOTOPUNTO", created by the spanish Data Protection Agency director "Agencia Española de Protección de Datos (AEPD)", on june 30th, 2006, with inscription number 2061810325. This file's purpose is to provide you with the services of Fotopunto, like the creation of your public profile, the message sending and receiving options, and many more. When you need it, you can request us to access, rectify, cancel or opposition your data by using the options you'll find in your profile at fotopunto, or contacting us via email to info@fotopunto.com , by fax to (+34) 91 187 70 13 , or by using the contact section. View the terms of use about Data Protection .